This isn’t just about customer service. This is about building a client journey system that keeps people coming back, spending more, and referring others — without you chasing them down.
CLIENT JOURNEY BLUEPRINT
Why it's valuable:
A mapped-out, step-by-step client journey — from first inquiry to VIP loyalty status. Eliminates the “what now?” feeling, and ensures every client touch point is building trust, retention, and referrals.
Easy to plug into your existing system.
RE-BOOKING SCRIPTS THAT CONVERT
Why it's valuable:
These word-for-word scripts (text, email, in-person) help even shy stylists or estheticians confidently guide clients to re-book on the spot — increasing visit frequency and income per client. No more awkward asks.
90-DAY RETENTION EMAIL + TEXT SEQUENCE
Why it's valuable:
Strategic automation that follows up with clients without you lifting a finger. From welcome to rebooking nudges, every message is pre-written, pre-scheduled, and optimized to bring them back 1-3x in 90 days.
CUSTOMIZABLE LOYALTY & REFERRAL PROGRAMS
Why it's valuable:
Client retention without bribing with discounts. These templates reward return clients + new referrals with custom perks (free add-ons, early access, etc.) while protecting your margins. You get repeat visits and a steady stream of ideal new clients.
RETENTION METRICS TRACKER
Why it's valuable:
Most beauty pros don’t track key retention numbers — so they don’t know what’s working. This tracker gives instant visibility into retention %s, rebooking rates, and client drop-off points. Make smarter marketing and scheduling decisions with actual data.
CLIENT RETENTION TEMPLATE BUNDLE — Includes:
Thank You Cards (New + Returning)
Follow-Up Scripts
No-Show Recovery DMs
Reactivation Scripts
Why it's valuable:
Done-for-you communication that turns awkward moments (no-shows, ghost clients) into graceful relationship-builders. Saves hours of guesswork + boosts retention effortlessly.
BONUS GIFT!!
“Turn New Clients into Lifelong Clients — on Autopilot”
This isn’t just about customer service. This is about building a client journey system that keeps people coming back, spending more, and referring others — without you chasing them down.
“Turn New Clients into Lifelong Clients — on Autopilot”